If you’re a customer of First City Monument Bank (FCMB) and you want to change your email address online for a better banking experience, you’re in the right place. This guide will show you the steps on how to change my FCMB email address online.
Why change your FCMB email address? It’s important to keep it updated because that’s how FCMB communicates to you about important stuff related to your account, such as notifications, alerts, and updates.
By keeping your email address current, you’ll know right away about your account status, transactions, and security alerts, helping you stay informed and secure.
How to change my FCMB email address online
Here’s how you can change your FCMB email address online:
- Go to the FCMB website and click on “Internet Banking” in the top right corner.
- Log in with your username and password.
- Once logged in, click on your profile picture or initials at the top right.
- From the dropdown menu, select “Profile.” Here, you can manage your personal information, including your email address.
- On the “Profile” page: You will see the “Contact Information” section. Look for “Email Address” and click on the pencil icon next to it.
- Enter your new email address carefully. Double-check to make sure it’s correct.
- FCMB may ask you to verify your new email address for security. This could involve receiving a verification code or confirming via a link sent to your old email.
- Follow the instructions to complete the verification. Save the changes by clicking on the “Save” or “Update” button at the bottom of the page.
- You should get a confirmation message saying your email address has been updated, and you might also receive an email confirming the change.
Well done! You’ve updated your FCMB email address successfully. Now, you’ll get important banking info and notifications on time.
Remember to type your new email address accurately to avoid missing any important messages from FCMB.
If FCMB needs to verify your email change, check your inbox (and maybe your spam folder) for the verification email and finish up the verification quickly.
It’s a good idea to use a unique email just for your FCMB account to keep your banking information separate from other emails.
If you face any problems or have questions while changing your email address, don’t worry! You can always ask FCMB’s customer support for help. They’re there to guide you through the process.
FAQs
Is it safe to change my email address with FCMB online?
Yes, it’s safe to change your email address with FCMB online. They use secure servers and encryption to keep your personal info safe and make sure the email address change is secure.
Can I change my email address with FCMB through the mobile app?
Yes! You can change your email address with FCMB through their mobile app. Just log in, go to the “Profile” section, and update your email address there.
How long does it take for the email address change to take effect?
Once you finish the verification process, your email address change will take effect immediately. FCMB will send a confirmation email to your new address, and you can start using it to log in to your account immediately.
Can I change my email address with FCMB by visiting a branch?
No, you can’t change your email address with FCMB by visiting a branch. They only handle email address changes through their online banking platform or mobile app. If you’re having difficulty changing your email address online, you can visit an FCMB branch. Their customer care representatives can guide you through the process.
What if I encounter issues during the email address change process?
If you face any problems while changing your email address, don’t worry, you can reach out to FCMB’s customer support for help. They’ll assist you in fixing any issues and make sure your email address gets updated successfully.
Conclusion
Changing your FCMB email address online is easy and simple. Just follow the few steps in this post, and you’re done.
Keeping your email address updated helps you stay informed about your account and makes you have a smooth banking experience.
We hope this guide has been helpful. If you have more questions, feel free to contact FCMB’s customer support or leave your comments below.