UBA customers now have access to an innovative virtual banking assistant called Leo, offered by United Bank for Africa (UBA). If you’re a UBA customer, you might be familiar with Leo. Today, I’ll guide you on how to chat with Leo UBA and make the most of this UBA banking assistant.
Leo UBA
Leo UBA is an intelligent chatbot designed by UBA to provide immediate assistance and support to its customers. This virtual assistant can perform various tasks such as answering questions, providing account information, checking your account balance, facilitating fund transfers, paying bills, assisting with transactions, and offering support for a wide array of banking services. Whatever your banking needs may be, Leo UBA is available 24/7 to assist you.
Now that you have known who Leo is, let’s see how you can chat with Leo UBA.
How to Chat with Leo UBA
Chatting with Leo is very simple and straight forward. To start chatting with Leo UBA, there are several methods available. You can chat with Leo on WhatsApp, Messenger, Instagram, Apple Messages, Google Business Chat.
Chat with Leo UBA on Whatsapp
- Save Leo’s UBA WhatsApp number +2349030010007 in your phone’s contacts. You can save it as “Leo UBA WhatsApp Banking” for easy recall.
- Click on the WhatsApp icon on your phone to open the app.
- Tap the “Chats” tab in WhatsApp. Then, select the new chat icon, usually represented by a message icon, to start a new chat.
- Locate Leo’s contact on your WhatsApp contact list. If you can’t find it, use the search feature by typing “Leo UBA WhatsApp Banking.” Once found, click to open the chat window with Leo.
- Send a simple message like “Hi” or “Hello” to start a conversation with Leo. You can then ask questions or seek assistance with any banking services, transactions, or inquiries you have.
- Leo will respond to your messages and provide guidance or information based on your queries. Reply with appropriate options or messages regarding the service or assistance you require.
- Keep the conversation going by replying with messages as needed. Ensure your queries are clear and specific to receive accurate responses from Leo.
Although Leo UBA, as a virtual agent, handles various inquiries and banking transactions, there might be instances where you require personalized support or encounter complex issues. In such cases, Leo UBA can connect you to a UBA customer service representative for further assistance.
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How to chat with Leo on Facebook Messenger
- If you haven’t already, go to your device’s app store (such as Google Play Store for Android or the App Store for iOS) and search for “Facebook Messenger.” Download and install the app on your device.
- Locate the Messenger app icon on your device’s home screen or app drawer and tap on it to open the app.
- Once you’re in the Messenger app, you’ll see a search bar at the top of the screen. Tap on the search bar and type “Leo UBA.” This will search for the official Leo UBA chat handle within Messenger. Alternatively, you can click on this link – Leo UBA Messenger Link – to access it directly.
- When you see the Leo UBA chat handle in the search results, tap on it to open the chat. You’ll now be in a conversation with Leo UBA. You can start by typing your request or message to Leo UBA in the chat box at the bottom of the screen and then tap the send button.
- After you send your message, Leo UBA will receive it and respond promptly to assist you with your query or request. Keep an eye on the chat thread for Leo’s response, and you can continue the conversation as needed.
That’s it! Following these steps will allow you to chat with Leo on Facebook Messenger and get assistance with your banking needs.
Similar steps can be followed to chat with Leo UBA on Instagram, Apple Messages, and Google Business Chat.
Conclusion
Engaging with Leo makes your UBA banking experience more convenient and hassle-free. Whether you have questions, need to perform transactions, or require any form of assistance, Leo UBA is readily available to help you out.
FAQs
How do I complain to Uba bank?
To file a complaint with UBA Bank, you can use the following methods:
- Visit the Head Office — You can go directly to the UBA Bank Head Office located at 57 Marina, Lagos Island, Lagos State, Nigeria, to lodge your complaint in person.
- Contact UBA Nigeria Customer Care — You can reach out to UBA’s Customer Fulfillment Center (CFC) by phone. Call the following numbers:
- (+234) 01-2808822 or 2808UBA
- (+234) 07002255-822 or 0700-CALL-UBA
- Email — You can also send your complaint via email to UBA Bank at cfc@ubagroup.com. Make sure to provide a detailed description of your complaint in the email.
Choose the method that is most convenient for you to communicate your concerns to UBA Bank, and they will assist you in resolving the issue.
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