How to Block My Stolen or Lost GLO Sim Card in Nigeria (2024)

How to block my stolen or lost Glo sim card in Nigeria

The SIM card isn’t just for making calls anymore. It’s like your personal ID that gives you access to lots of things. Your phone number is linked to your identity and sometimes even to your bank account. That’s why it’s super important to keep your SIM card safe and personal, which is why, in this post, we are going to find out how to block my stolen or lost Glo sim card in Nigeria.

If you lose your SIM card or if it’s stolen, it can cause big problems. When you have your SIM card, it’s easy to access lots of stuff. But if someone else gets hold of it, they can do bad things with your data and security.

They might clone your SIM card and steal your personal info. If they get OTP (One-Time Password) messages for your accounts, they can hack into those accounts by changing your password.

Some people have lost money from their accounts this way, and even had their social media accounts hacked. Plus, if someone uses your SIM card for crimes, it could make you look guilty.

That’s why SIM cards have a pin lock feature. When you turn on this feature, you’ll need to enter a pin every time you start your phone. But sadly, lots of people don’t know about this feature or don’t use it.

If you can’t find your SIM card or your phone was stolen and you’ve tried but couldn’t get it back, the first thing to do is to block it to stop anyone from using it for bad things.

To block your Glo SIM card, you need to contact Glo customer care. Here’s their number — 300, which is usually toll-free, and call them to ask for your SIM card to be blocked. You won’t be charged for this call.

You can also reach out to Glo customer care through email or on social media platforms like Facebook, Twitter, Linkedin, TikTok, and Instagram.

Once you’ve contacted them and confirmed that you’re the owner of the SIM card you want to block, they’ll send a one-time password (OTP) to your email address or another phone number you provided during SIM registration. This is to prove that you’re the rightful owner of the SIM. After confirming your ownership, they’ll go ahead and block your SIM card.

How to block a glo sim card using internet/online

To block your Glo SIM card online through the Glo website:

  1. Open your web browser and go to the Gloworld website.
  2. Look for the online customer representative chat icon at the bottom of the page and click on it.
  3. You might need to provide your name, phone number, and email address. Fill in the required information and click on “continue” to start chatting with an online customer care representative.

How to block glo sim card with app

To block your SIM card using the Glo mobile app:

  1. Open the Glo Café app on your phone.
  1. Tap on the three horizontal lines located at the top left corner to open the menu.
  1. From the menu list, select “Help & Support.”
  1. On the Help & Support page, look for the chat icon at the bottom and click on it.
  1. This will open a chat page where you can talk to an online customer care representative.
  1. Explain to the representative that you need to block your SIM card.
  1. Provide any requested details to confirm that you’re the owner of the SIM card.
  1. The customer representative will assist you in blocking your SIM card after confirming your ownership.

Additionally, you have the option to send an email to customercare@gloworld.com to request the blocking of your SIM card. Upon sending the email, you will receive a reply outlining the necessary steps to verify that you are the owner of the SIM card.

Once you provide the requested details, your lost SIM card will be blocked immediately, ensuring the security of your information and preventing unauthorized use.

How to block glo sim card from another phone

To block your Glo SIM card from another phone, follow these steps:

Dial 300 using a Glo line and inform the customer care representative that you need to block your SIM card. This call is toll-free.

If you are calling from a different network, dial +2348050020121 instead to reach Glo customer care. This number is also toll-free.

If you prefer using email or social media on another phone, you can reach out to Glo’s online customer support. Send an email to customercare@gloworld.com requesting your SIM card to be blocked. You’ll receive instructions on what information is required to verify your ownership.

 Alternatively, you can contact Glo through their official social media accounts on platforms like Facebook, Twitter, Linkedin, TikTok, and Instagram to request SIM card blocking assistance.

By following these steps, you can quickly block your Glo SIM card from another phone, ensuring the security of your information and preventing unauthorized use.