Union bank customer care number
The Union Bank customer care number, also known as UnionCare, is +234 (0) 700 700 7000 or +234 (1) 271 6816.
You can use this number to access the fully automated Union Bank contact center through a call, and it operates 24/7, meaning you can reach them at any time. Additionally, a dedicated Relationship Manager is available to assist you with your banking needs.
It’s important to note for safety reasons that Union Bank customer care will never initiate a call to you. If someone calls you claiming to be from customer care, be cautious, as it might be a scammer. Always use the official contact numbers provided to reach Union Bank customer care.
Union bank customer care whatsapp line
You can also contact Union Bank customer care through WhatsApp using their dedicated WhatsApp line: 09070070001 or +234 (0) 907 007 0001.
To ensure that you have the correct and official number, you can verify it by checking the Union Bank contact and support page at https://www.unionbankng.com/forms/feedback-and-support/.
Here’s how you can start a chat with Union Bank customer care on WhatsApp:
- Save the Union Bank customer care WhatsApp line as a contact on your phone.
- Access the contact via your WhatsApp contact list.
- Send a message outlining your query or concern.
They will take it from there and assist you with any banking-related inquiries or issues you may have. It’s always a good practice to use the official contact details provided by the bank to avoid potential scams.
How to chat with union bank customer care
If you prefer not to call Union Bank customer care and would rather chat with them, it’s a convenient and quick alternative. Calling customer care might not always be toll-free, and there could be waiting times, along with the potential cost of the call deducted from your airtime balance.
Chatting provides a more flexible and efficient way to get your queries resolved without the need to wait on the phone. Here’s how you can chat with Union Bank customer care:
Chatting with union bank customer care via the Union bank website
If you want to chat with Union Bank customer service, you can easily do so through the bank’s website. Most websites nowadays offer a chat feature, and Union Bank’s website is no exception.
Here’s how you can chat with Union Bank customer care on their website:
- Open your web browser and go to the Union Bank website: Union Bank Website
- Once on the Union Bank website, look at the bottom of the screen. You’ll notice a floating message that says, “Hi there! I’m Olla, your virtual support buddy from Union Bank. How may I help you today?”
- Click on the floating icon, which is a white message bubble on a blue background, located at the bottom right corner of the screen next to the floating message.
- A space will appear for you to enter your name. Input your name or any preferred name you want to be addressed by during the chat.
- Enter your mobile number.
- Click on “Start Conversation” to initiate the chat interface.
- In the chat interface, you can type a message or click on any of the quick message buttons on the screen for faster communication.
You’ll know you’re in a chat when you see the message: “Hi (the name you entered earlier), I am Olla, your virtual support buddy from Union Bank. I am here to help sort out any issues or complaints you may have.”
If, for any reason, you wish to end the chat, simply type “Cancel.”
This provides a convenient way to interact with Union Bank’s customer support team without the need for a phone call, and it allows for quick issue resolution through an online chat interface.
Chatting with union bank customer care via the official Union bank social media accounts
Another effective way to engage with Union Bank customer service is through their official social media accounts. Social media platforms provide chat functionalities, and Union Bank has harnessed this feature to enhance customer service.
Here’s how you can chat with Union Bank customer service via their official social media accounts:
Twitter:
- Visit the official Union Bank Twitter account: Union Bank Twitter
- Send them a private message to initiate a chat with a customer care agent.
Facebook:
- Access the official Union Bank Facebook account: Union Bank Facebook
- Click on the message button to start a chat with a customer care agent.
Instagram:
- Go to the official Union Bank Instagram account: Union Bank Instagram
- Click on the message button to initiate a chat.
LinkedIn:
- Visit the official Union Bank LinkedIn account: Union Bank LinkedIn
- Click on the message button to start a chat with a customer care agent.
Make sure to verify that you are interacting with the official social media accounts of Union Bank to avoid potential scams. Look for verification badges on the accounts, or access them by visiting the Union Bank website for links to their social media accounts.
Engaging with Union Bank through social media provides a convenient and direct way to communicate with customer service representatives. Always prioritize the use of official channels to ensure the security of your interactions.