Making an error while trying to recharge airtime is a common situation we’ve all faced. If you’ve mistakenly purchased airtime from your UBA bank account and are wondering how to reverse airtime purchase from UBA bank, you’re in the right place. Whether the purchase was for your phone number or another person’s, this post is here to guide you.
As I mentioned, mistakes happen. Accidentally buying airtime you didn’t mean to is one of them. It’s nothing new, which is why I recommend double-checking the amount of airtime you want to buy and verifying the phone number before confirming the payment. Count those zeros with a toothpick if you have to, just to be sure! Without much further ado, let’s look at what to do when you find yourself in this situation.
How to Reverse Airtime Purchase from UBA Bank
If you’ve made a mistake in purchasing airtime from UBA bank, follow these steps to reverse the transaction:
- Reach out to a UBA customer care representative to inform them about the error in your airtime purchase.
- Clearly explain the situation and provide essential details about the airtime transaction, including:
- Your UBA account number
- Date of the transaction
- The phone number used for the purchase
- The deducted amount
- Reference number of the transaction
- Wait for the UBA customer care representative to verify the details. They might ask additional questions to ensure accuracy.
- Once verified, the UBA customer care representative will initiate the reversal process. They will inform you of the expected duration for the reversal.
- Be patient during the reversal process. The bank will notify you, typically through a message or email, once the reversal is successful, providing details of the reversed transaction.
- Double-check your account balance to ensure the reversal has accurately reflected, and your money has been restored to your UBA bank account.
Note: Airtime cannot be reversed once used, so it’s important to report the mistake and initiate the reversal process promptly.
While mistakes are inevitable, taking precautions can prevent their recurrence. Before confirming an airtime purchase, double-check both the airtime amount and the recipient’s phone number.
Consider using a toothpick to count the airtime zeros, ensuring accuracy in both the amount and the recipient’s number before pressing the OK/Send button. This is especially important in a time where every bit of money matters.
By being diligent in these checks, you can save yourself the hassle of having to reverse an airtime purchase and ensure a smoother transaction experience.
Having known the steps to reverse your airtime purchase from UBA Bank, let me again, walk you through the steps of buying airtime from UBA
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How to buy airtime from UBA bank
Buying airtime from UBA is a straightforward process that involves recharging your phone or someone else’s phone directly from your UBA bank account.
This method is convenient and easy, requiring just a few clicks if you have enough balance in your account.
There are two main ways to purchase airtime from UBA:
- UBA airtime recharge code, also known as the UBA USSD code for airtime.
- UBA mobile banking airtime purchase.
Both methods are quick and simple, allowing you to recharge your own phone or someone else’s phone. Let’s start by going through how to buy airtime using the UBA USSD code.
Code to recharge from UBA bank
The UBA recharge code that works for buying airtime for yourself (if your phone is registered with the bank) and others is *919#. You can use this code to purchase airtime starting from N50 and above.
However, to use this code, you must dial it from the phone number linked to your UBA bank account.
While this is the official UBA recharge code, there are still some steps you need to follow to complete the airtime purchase process. Let’s go through how to use the code to buy airtime.
Here’s a simple guide on how to buy airtime for yourself and others from your UBA bank account:
- Dial *919# using the phone number registered with your UBA Bank account.
- Select the option to buy airtime – choose “Self” for your own line or “Others” for someone else’s line.
- Enter the amount you want to recharge.
- Enter the recipient’s phone number (if buying for others).
- Input your UBA mobile banking PIN.
- Click “Done”.
That’s it! The recharged amount will be credited to the recipient’s airtime balance and deducted from your bank account balance.
How to Buy Airtime on UBA Mobile App
If you’re a United Bank for Africa (UBA) account holder, you can easily purchase airtime using the UBA mobile app, making it super convenient for you.
Here’s how to buy airtime on the UBA mobile app:
- Ensure you have downloaded and activated the UBA mobile banking app on your phone.
- Open the UBA mobile app and log in using your credentials.
- Navigate to the option for Airtime.
- Follow the prompts on the screen and fill in the required information, such as the amount of airtime you want to buy and the phone number you want to recharge.
- After filling in the details, proceed to the next step.
- Enter your UBA mobile banking PIN to authorize the airtime purchase.
- Once the transaction is successful, the airtime will be credited to the specified phone number, and the purchase amount will be deducted from your bank account.
That’s it! Buying airtime through the UBA mobile app is quick and easy.
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