How to Retrieve BVN Without Phone Number and Online (2024)

How to retrieve BVN without phone number

If you find yourself in a situation where you forget your BVN and no longer have access to the phone number linked to it, there are several options available for retrieving it. Here, we will consider some solutions to this problem.

Go through the pathway of internet banking

To retrieve your BVN without your phone number, you can make use internet banking. Nowadays, almost everything can be done online, including accessing your BVN.

This unique number is linked to your bank account and can be used to track your financial transactions. Retrieving your BVN through internet banking does not require your phone number.

First, download your bank’s mobile application from either the Play Store for Android users or the Apple Store for iOS users.

After downloading, sign up for an account by providing necessary details such as your card digits, PIN, username, and password. If you’re an existing user, log in with your credentials. Some devices with fingerprint recognition may allow you to unlock the app using this feature, but you’ll need to activate it first.

Once logged in, navigate to the menu, where your BVN is usually displayed. The location of this feature may vary depending on the bank’s app design. This method is convenient and cost-effective, requiring only mobile data or Wi-Fi connection.

However, ensure you have a stable network connection, as poor connectivity may hinder access to your BVN. Additionally, your bank account must be registered on the mobile app to retrieve your BVN easily.

You could visit the bank

If you’re unable to retrieve your BVN through internet banking, you can visit the nearest branch of your bank.

Avoid contacting the bank’s customer care for BVN details due to security reasons. Your BVN is sensitive information that should be handled with care, and banks typically do not disclose it over the phone. Instead, visit the bank in person.

At the bank, you may need to verify your identity with certain documents before they provide your BVN details. Approach the customer service section and request assistance with retrieving your BVN. They will guide you through the process and issue your BVN details.

These are the two methods to retrieve your BVN without using your phone number. Other methods typically require a phone number linked to your account.

How to retrieve BVN online

To retrieve your BVN online, you can follow these steps using your mobile phone:

  • Dial the USSD code *565# from the phone number linked to your bank account. Type in ‘0’ when prompted
  • Or you dial *565*0# directly.

Please note that a service fee of 20 naira may be deducted from your airtime balance by your mobile network provider.

Alternatively, you can use your bank’s mobile application. Log in to your account, and you should see your BVN details displayed at the top of the page. If you don’t have an account yet, sign up to access this feature.

Another option is to use the BVN validation portal. This method requires you to know your BVN number. Enter your BVN details and your date of birth on the portal, then click ‘Search’. A fee may be deducted from your debit card for this service.

The BVN validation portal not only provides your BVN number but also other details such as your name, date of birth, date of BVN registration, and residential address.

You can use these methods to retrieve your BVN or connect it to another bank or account.

How can I check my BVN with another number?

If you need to check your BVN with another phone number, such as when you’ve lost the SIM card linked to your bank account, you must visit a branch of your bank. Your BVN details are confidential and can only be accessed through the registered phone number.

At the bank, you’ll need to provide:

  • Your account number
  • A valid means of identification, typically an ID card

You cannot check your BVN with another phone number directly. However, you can request to update your registered phone number at the bank. Once the change is processed, you’ll be able to access your BVN with the new phone number.


Retrieving your BVN without your phone number is possible through various methods. You can use internet banking, visit your bank branch, or dial a USSD code associated with your bank account.

However, accessing your BVN with another phone number is not feasible due to security reasons. If you’ve lost your SIM card linked to your bank account, you must visit your bank branch with proper identification to update your phone number and access your BVN.