First bank customer care number Nigeria
First Bank, like any other organization, has a dedicated team known as First Contact to assist customers with their needs and address any issues they may have.
First Contact, the customer service unit for First Bank, focuses on handling feedback and complaints. Their goal is to provide customers with priority treatment and ensure fair and timely resolutions to all their concerns.
For customer inquiries, you can reach First Bank through the following phone numbers:
- Tel: +234 1 905 2326
- Tel: +234 708 062 5000
- Tel: +234 1 448 5500
Alternatively, you can call the First Contact smart number at 0700FIRSTCONTACT (0700-34778-2668228).
In simpler form, without the country code, the First Bank customer care numbers are 0708 062 5000, 01 4485500, and 01 905 2326.
Besides phone calls, you can contact First Bank’s customer care via email at firstcontact@firstbanknigeria.com or reach out to the Twitter Help Desk: @Fbn_help on Twitter.
First bank customer care number Lagos
Even though the First Bank head office is situated in Lagos, the First Contact or First Bank customer care operates as a nationwide unit, not segmented into specific locations or states.
The customer care service covers the entire country, including Lagos, with customer care representatives available at each branch to assist with banking issues. However, all queries are processed through the same portal, the First Contact portal.
For those in Lagos, the First Bank customer service numbers are:
- Tel: +234 1 905 2326
- Tel: +234 708 062 5000
- Tel: +234 1 448 5500
You can also contact the First Contact smart number at 0700 FIRST CONTACT (0700-34778-2668228).
If you need to speak with someone in Lagos directly, the Head Office Address of First Bank is Samuel Asabia House, 35 Marina, Lagos, Nigeria.
First bank customer care number Abuja
The First Bank customer care number in Abuja is the same as that in Lagos and other locations in Nigeria. You can reach them at 0708 062 5000, 01 4485500, and 01 905 2326.
There is also a First Contact smart number, 0700 FIRST CONTACT (0700-34778-2668228), which is easier to remember. Note that if your phone does not support smart numbers, you can dial the translated version, 0700-34778-2668228.
If you’re calling from outside the country, make sure to include the country code +234 before the numbers. In summary, the First Bank customer care numbers are +234 1 905 2326, +234 708 062 5000, and +234 1 448 5500.
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First bank customer care number Port Harcourt
The First Bank customer care unit operates as a unified service nationwide, and there is no specific First Bank customer care number for Port Harcourt. For assistance in Port Harcourt or any other location, you can contact First Bank customer care using the following numbers:
- +234 1 905 2326
- +234 708 062 5000
- +234 1 448 5500
Additionally, you can reach the First Contact smart number at 0700 FIRST CONTACT (0700-34778-2668228). When seeking assistance, you can mention your location, and the customer care team will help resolve your issue accordingly.
First bank customer care number Owerri
To reach First Bank customer care in Owerri, simply use the general First Contact phone lines, as there is no specific First Bank customer care number for Owerri. You can contact them at +234 1 905 2326, +234 708 062 5000, and +234 1 448 5500.
Alternatively, you can dial these numbers without adding the country code from anywhere in Nigeria, such as 0708 062 5000, 01 4485500, and 01 905 2326.
You can also call the First Contact smart number at 0700 FIRST CONTACT (0700-34778-2668228).
First bank customer care number Benin City
If you’re calling from Benin City, you can use the general First Contact or First Bank customer care numbers. Dial any of the following numbers to reach out for assistance:
+234 1 905 2326, +234 708 062 5000, and +234 1 448 5500. You can also dial these numbers without the country code, for instance, 0708 062 5000, 01 4485500, and 01 905 2326.
An alternative is the First Contact smart number, 0700 FIRST CONTACT (0700-34778-2668228), which is easier to remember. Feel free to contact them with your complaints or inquiries.
Is Firstbank customer service 24 hours?
Yes, Firstbank’s customer service is available 24 hours a day. You can contact their support center, known as Firstcontact, at any time by calling 01-4485500 or emailing firstcontact@firstbanknigeria.com.
How can I talk to FirstBank customer care?
You can reach FirstBank’s customer care through various channels:
- Website: Visit www.complaints.firstbanknigeria.com.
- Facebook: Message them on www.facebook.com/firstbankofnigeria.
- Twitter: Tweet to them at @firstbankngr or @FBN_help.
- Mobile App: Contact them through the FirstMobile and Lit App.
- FirstContact: Call 0700FIRSTCONTACT (0700-34778-2668228). Call 01-4485500. Call 0708-062-5000.
What is the WhatsApp number for First Bank Nigeria?
To initiate a conversation with FirstBank on WhatsApp, simply add their number, 08124444000, to your contacts and send a message saying “Hi.” Make sure the WhatsApp number you’re using is the same one registered with the bank.
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