NCF (“we,” “us”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This policy describes:

  • The types of information we may collect when you access or use our website www.ncf.com.ng and other online services (collectively, our “Services”).
  • Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies only to information we collect through our Services and in electronic communications sent through or in connection with our Services.

Definitions

User
“User” or “you” or “your” refers to you, as a user of the Services. A user is someone who accesses or uses the Services for sharing, displaying, hosting, publishing, transacting, uploading information, or viewing pictures and includes other persons jointly participating in using the Services.

Content
“Content” includes (but is not limited to) images, photos, audio, video, location data, ‘nearby places,’ and all other forms of information or data.

NCF qualifies as a Data Controller under the GDPR (Regulation (EU) 2016/679). We aim to comply with all legal obligations that the GDPR implies on Data Controllers.

We strive to offer an interactive and personalized experience by using personally identifiable information like your name, email address, address, and telephone number. We do not tolerate spam and will never sell, barter, or rent your email address to unauthorized third parties.

Information We Collect

NCF may collect and use information about its Users to provide a better user experience. The information, through which a person may be identified, may include data the User voluntarily enters, uses, or provides when using the Services. We collect information to offer new services or familiarize Users with new functionalities on the Website.

We may use performance tracking tools, such as Google Analytics, to gather information regarding your behavior and preferences when using our online platform.

We collect two types of information:

  • Information by which you may be personally identified.
  • Information about your internet connection, the equipment you use to access our Services, and your usage details.

The information we collect may include:

  1. Contact Information: Such as email address and other ways of communication.
  2. Preferences: Your preferences and settings such as time zone and language.
  3. Your Content: Information you provide through our Services, including likes, ratings, reviews, images, photos, comments, etc.
  4. Searches and Other Activities: The search terms you have looked up and results you selected.
  5. Browsing Information: How long you used our Services, which features you used, etc.
  6. Communications: Between you and NCF support staff regarding the Services.
  7. Information from Third Parties: User ID associated with any social media account (such as Facebook and Google) that you use to sign into the Services.

How We Gather Information

We collect and store information depending on the pages you visit, the activities you participate in, and the services provided. Information is collected automatically through electronic tools like cookies and may also be collected when you register for access to certain portions of our Website, request certain features, or make a payment.

Use of Information

We collect information to enhance your visit and deliver more individualized content. We respect your privacy and do not share your information except when necessary. We will retain collected information for a maximum of five years or less if it is no longer necessary for the provision of NCF services.

Aggregate information that does not personally identify you may be used to enhance our site and Services. Personally identifiable information may be used for communication, Website administration, troubleshooting, processing of e-commerce transactions, and other communications with you.

Certain third parties, like Google, may use cookies to serve better advertisements based on your prior visits. You can opt out of Google’s DoubleClick cookies at any time.

Disclosure

NCF will not transfer your information to third parties for the purpose of providing or facilitating third-party advertising. We will not sell your information. We may share your account information with third parties in certain circumstances, including:

  1. With your consent.
  2. To a service provider or partner who meets our data protection standards.
  3. When required by law.
  4. To prevent imminent harm.

Right of Consent Withdrawal

You may withdraw your consent for collecting your personal information at any time by contacting us.

Change or Review of Information

If you would like to review, change, or delete personal data we have collected, please contact us. For more information regarding the termination or deletion of your information, refer to Section 8: Termination.

Accessing & Correcting Your Personal Information

We take reasonable steps to accurately record the personal information you provide. You are encouraged to review, update, and correct your personal information. You may request that we delete inaccurate, incomplete, or irrelevant personal data.

Security: How We Protect Your Information

NCF is registered as a Personal Data Controller under European Union law. We have implemented measures to improve the integrity and security of the personal information we collect and maintain. However, no security measures can guarantee the full elimination of all risks. If a security breach occurs, we will notify you electronically and through the Website if necessary.

Controlling Your Personal Data

Other Users may be able to identify you if you include personal information in any publicly available content. For more information on controlling your data, see Sections 4, 5, and 6. Contact us with any questions regarding your personal data.

Termination

You may review or change the personal information we maintain about you at any time by contacting NCF. Upon your request, we will delete your contact information and personal data from our active databases. This Privacy Policy is effective until terminated by either party.

Children’s Privacy

NCF does not knowingly collect personal information from children under the age of 13. If we learn that we have collected such information, we will delete it from our servers. We encourage parents to go online with their kids.

Changes to This Policy

NCF reserves the right to change this Privacy Policy at any time. Please check this page periodically for changes. Continued use of the Services after any changes indicates your acceptance of the new Privacy Policy.

Governing Law

This Privacy Policy and the use of the Website are governed by the laws of Nigeria. Disputes will be first attempted to be resolved by negotiation. If unresolved, they will be submitted to the competent Court of Nigeria.

Copyrights

The copyrights of our Website belong to NCF. The content on the Website, including texts, graphics, photographs, animations, videos, and clips, is protected by copyright and cannot be reproduced without explicit written permission from NCF.

Contact

If you believe NCF does not adhere to this Privacy Policy or to address any questions or complaints, please contact us.

Last Updated: July 23, 2024.

This Privacy Policy is effective immediately for Users after the last updated date.