How to unrestrict my GTbank account
When your GTbank account is restricted, it means you can’t freely use your account for transactions. This usually happens if you withdraw more money than you have in your account. The restriction stays until you fix the negative balance issue.
If you take out more money than you actually have in your account, it causes a problem. The bank puts restrictions on your account until you clear the debt.
Sometimes, the government can restrict your account, especially if you haven’t paid your taxes. Even if money is deposited, you won’t be able to use it until the government sees that you’re facing financial difficulties.
Rarely, customers ask for restrictions on their accounts. This could be to control spending, especially for younger individuals. The funds may only be used for specific important things like education and health. To lift this type of restriction, you usually need to wait until you turn 21.
How to unblock my GTbank account
If you find your GTbank account blocked, here are two ways to unblock it:
Using USSD Code
- Pick up your mobile phone and dial *737# using the keypad.
- Make sure to use the phone number that you provided when registering your GTBank account. This is important for authentication purposes.
- After dialing *737#, you’ll see a menu of options displayed on your screen. Follow the instructions carefully by selecting the option corresponding to unblocking your account.
- When prompted, enter your Bank Verification Number (BVN). This is a unique identifier linked to your bank account and helps verify your identity.
- After entering your BVN, the system may ask you to confirm your action. Type ‘1’ to confirm that you want to proceed with the unblocking process.
- Finally, complete the unblocking process by performing a transaction through your account. This could be transferring funds, paying bills, or any other transaction available through the USSD service.
By following these steps carefully, you should be able to successfully unblock your GTBank account and regain access to your banking services.
Visiting a GTB Branch
- Go to any nearby GTbank branch.
- Talk to the bank staff and request to unblock your account.
- They will ask for some information to verify your identity and unlock your account.
- If the details you provide are valid, your account will be unblocked on the spot.
Calling Customer Service
- You can also call GTbank’s customer service for more guidance.
- They will provide instructions on what steps to take to unblock your account.
If your GTbank account is blocked, you have options to unblock it. Either use the USSD code *737# on your mobile phone following the provided steps, visit a nearby GTbank branch and provide necessary information to unlock your account instantly, or call GTbank’s customer service for further assistance. Choose the method that suits you best to regain access to your account.
How to reactivate my GTbank account
If your GTbank account has been inactive for a while, you might want to reactivate it. An active account requires regular transactions like transfers and purchases. Here’s how you can reactivate it:
- Pick up your mobile phone and dial *737*11# on the keypad.
- Enter your Bank Verification Number (BVN).
- Type ‘1’ on the keypad to confirm and proceed with the reactivation process.
- Complete the process by making a purchase via your GTbank account. You can buy airtime or make a simple transfer or payment.
Other Ways to Reactivate
- Make a transfer from your account to another.
- Deposit cash or a check into your account; this can also make it active again.
Note: An account is considered inactive if there are no activities for about six months. After more than six months of inactivity, the account becomes dormant.
To reactivate your GTbank account, use the USSD code *737*11# on your mobile phone. Follow the instructions, including entering your BVN and making a purchase. Alternatively, you can reactivate your account by making transfers, depositing cash, or depositing a check. Regular activities will keep your account active and prevent it from becoming dormant.
FAQs
How do I remove restrictions from my GTB account?
If your GTB account is locked, it will be restricted from making transfers and all debit transactions. To unlock your account, you can either call GTConnect, their customer care center, or visit any GTBank branch nearby.
How can I reactivate my GTBank account?
To reactivate your inactive GTBank account, you can do any of the following:
- Transfer funds to or from the account using mobile banking, internet banking, or the GTBank *737# service.
- Make cash deposits into or withdrawals from the account.
By performing any of these activities, you can make your account active again.
How do I check my blocked money on GTB?
To check for blocked funds on your GTBank account, follow these steps using Internet Banking:
- Log in to your Internet Banking account with your User ID/Email and password.
- Click on “Cards” and then select “View Block Funds.”
This will allow you to see any funds that have been blocked in your GTBank account.