Each bank account is associated with a phone number that allows the bank to contact you. This phone number serves as a means for the bank to verify your identity. Additionally, it is the channel through which you can conduct private transactions such as credit card purchases, data purchases, transfers, and other USSD code functionalities. Before we delve into the process of updating your Access Bank phone number, let’s explore the reasons for doing so.
Why would you want to change it?
You might need to update your linked phone number if your SIM card is lost. If you delay making this change, someone who finds your SIM could potentially access your account and carry out costly transactions. For instance, when recharging a SIM, the service provider typically does not require your PIN, assuming that it is you who is using the service.
If you find yourself using one SIM card more frequently than the other, it might be worth swapping them. Generally, individuals tend to want their account connected to the SIM that they use the most. This situation can also arise when one carrier provides superior network coverage compared to another.
How to change your Access bank phone number
To change your phone number associated with Access Bank, you’ll need to go to a nearby branch. At this time, there are no online options available for making this change due to the critical functions tied to your phone number. Generally, you will only be required to complete one or two forms in person.
The steps outlined below provide a concise overview of everything you need to complete.
- Walk into any branch of Access bank that is within your jurisdiction
- Request for the attention of any of the representatives in the section of the Customer services.
- Table your request or complaints to whoever you meet.
- Fill the form you are given, while ensuring that you state why you need to change the number linked to your account.
Additional information that you may need to provide in the document includes the following:
- The name of your account (Surname, Middle name, and then, First Name)
- Your account number
- Your e-mail address
- Your old phone number
- Your new phone number
- Why you want to change the number
- ID type (Either your International passport, driver’s license, or National ID.)
- The number on the ID
- The date and place the ID was issued.
- Your area of residence
- Your country of residence
- Your local government area
- Date of birth
- Whether or not you have a dual citizenship
- Your SSN (Social Security Number)
- Details of your Next of Kin
- Your Passport photograph.
Finally, if there is a line, take your place in it and proceed to submit the form.
How to change my BVN phone number online for Access bank
Updating your BVN phone number with Access Bank is a straightforward process. Unfortunately, there are no online procedures available for changing your BVN number with Access Bank. You will need to visit a nearby bank branch to make the necessary updates.
The bank requires to verify the identity of the individual asking for a change to the BVN phone number before approving the request.
Why should you change your BVN phone number?
You can quickly access your Bank Verification Number (BVN) by using a USSD code. However, if you no longer have the SIM card associated with that number, you may find it challenging to recall the digits. In such situations, it’s advisable to update your BVN phone number.
Below is a concise summary of the steps you should follow.
- Walk into any of the branches of Access bank close to you
- Table a request for a change of your BVN phone number
- You will be requested to provide the digits of your BVN
If you are unable to supply the information mentioned earlier, make sure to use an alternative form of identification. Your voter ID or national passport can serve as an excellent replacement. Whichever form of ID you decide to use should match the one you provided when you registered for your BVN number!
After you successfully verify your identity, your request to change your phone number will be approved. After the number has been updated, use the new phone number to call *565*0# for verification.